Skip to content Skip to footer

Manchester United

Winning Performance Delivered: QA Testing for Manchester United’s Digital Home

ClientAKQA LondonDuration1.5+ YearsTeam Size10+SectorSportsShare

Project Overview

  • The Manchester United website project involved the redesign and redevelopment of the football club’s digital presence, including its official website and mobile application. The objective was to create a modernresponsive, and engaging platform for fans to interact with the club and access the latest news, match updates, and exclusive content. When Manchester United FC won UEFA Europa Cup in 2017 it was essential that the achievement be reflected on the club’s website.

  • As this was a big win it was obviously expected that the website will surely get a lot of traffic and views. So it was important for the site to be able to handle all the traffic it was going to receive as most fans would want to have a look at the site and see the win being showcased.

Challenges

During the testing of the Manchester United website, the team encountered several challenges that required innovative solutions to overcome. One significant challenge was the complexity of the website, which posed difficulties in identifying critical areas that required testing. To address this challenge, the team focused on thorough planning and test case creation. As mentioned earlier one of the primary concerns was ensuring that the website could handle the anticipated increase in traffic. With a surge in traffic, it was important to ensure that the website remained available and reliable.

Regarding the website’s user interface, it was paramount that it should be user-friendly and provide a smooth browsing experience and highlight the victoryUsability testing was conducted to identify any usability issues, such as navigation problems, slow page load times, or broken links. Ensuring compatibility with different browsers and devices was also an important aspect. The website had to reflect the brand image of Manchester United FC accurately. We also focused on ensuring that the website’s designcolourslogos, and overall visual presentation aligned with the club’s brand guidelines. Lastly, integration with social media platforms was very important as most fans would definitely share this victory on their social media accounts, we verified that the content and integration are functioning correctly. This included verifying the display of social media postssharing functionality, and accurate synchronization with social media accounts.

Solutions & Strategy

  • The Manchester United website presented a complex testing challenge, which the team tackled with a strategic and innovative approach. Several solutions and strategies were implemented to ensure the highest quality. Optimized website code, database queries, and caching mechanisms to improve performance. Usability and user experience were improved through comprehensive testing, intuitive navigation, responsive design, and continuous user feedback. Compatibility with different browsers and devices was ensured by following web standards and employing responsive design techniques.
  • By adopting a thorough approach, the team was able to create a comprehensive test plan that allowed them to execute all necessary tests, including functional, regressionperformance, and usability testing.

Conclusion

  • In summary, testing the Manchester United website presented several challenges, including the complexity of the websitecompatibility issues, and time constraints. However, the team was able to overcome these challenges by adopting a strategic approach that involved thorough planning, effective communication, and the use of innovative solutions.

  • The immediate aftermath of delivering our project saw a remarkable surge in website traffic, with increases reaching hundreds of percentage points.

  • The team’s focus on understanding the website’s architecture and design allowed them to identify critical areas that required testing, enabling them to prioritize their efforts and ensure comprehensive coverage.