Overview
- The Maesa website is an online platform that showcases the company’s product development and manufacturing services to the beauty industry. The website serves as a crucial marketing tool for the company, as it enables potential clients to learn about Maesa’s capabilities and offerings and get in touch with the team.
- As part of the website development process, a QA team was brought on board to ensure the website was fully functional and user-friendly. The QA team’s main responsibilities included writing testing cases, performing manual testing, and testing the website design, CMS functionality, picture quality, and video.
Challenges
- During the Maesa website project, the QA team faced several challenges that they had to overcome in order to deliver a high-quality website. One of the main challenges they encountered was related to non-standardized testing protocols. Different testers used different methods or tools to test the same features, resulting in inconsistent results. This inconsistency made it difficult to identify and resolve issues effectively. To address this, the team developed standardized testing protocols to ensure that all testers used the same methods and tools to test the website. This helped to improve the consistency and accuracy of testing results, enabling the team to identify and resolve issues more efficiently.
- Another challenge the QA team faced was limited access to customer data. Without access to detailed customer data, the team was not able to test certain features or scenarios effectively. To address this, the team worked closely with the product owner and business analyst to gather more detailed customer data and used it to inform their testing efforts. This collaboration helped to ensure that the team had the information they needed to test the website thoroughly and effectively.
Solution & Strategy
- One of the main challenges the team faced was the lack of standardized testing protocols. Without these protocols in place, testing efforts could be inconsistent and ineffective. To overcome this challenge, the team developed standardized testing protocols that all testers had to follow. This helped to ensure that all testers used the same methods and tools to test the website, resulting in more consistent and accurate testing results.
- Another challenge the team faced was the limited access to customer data. Without access to detailed customer data, it can be difficult to know what aspects of the website to test and how to prioritize testing efforts.
- To address this challenge, the team worked closely with the product owner and business analyst to gather more detailed customer data. This data included information about customer behaviour, preferences, and expectations. By gathering this information, the team was able to inform their testing efforts and ensure that they had the information they needed to test the Maesa website thoroughly.
Conclusion
- The Maesa website project presented a range of challenges for the QA team, from the lack of standardized testing protocols to limited access to customer data and understanding of user behaviour on the website. However, the team’s expertise in testing best practices and effective collaboration with other teams enabled them to overcome these challenges and deliver a high-quality website that met the client’s requirements.
- Through the development of standardized testing protocols, the QA team ensured that testing efforts were consistent and accurate. Working closely with the product owner and business analyst, the team gathered detailed customer data that informed their testing efforts and prioritization of testing areas. Additionally, user testing helped the team to gain a deeper understanding of user behaviour and preferences.
- The team also addressed challenges related to cross-browser compatibility and third-party integrations by using a combination of manual and collaborating closely with the development team.